Dear customers,

Please be advised that the styles in magazines or seen on others may vary based on each person. We do not guarantee that our designs will look exactly the same as in magazines or others models you may bring in. We encourage customers to make suggestions, comment, and ask questions while service is being rendered in order to avoid dissatisfaction.

 

Time Allotted Policy

We do our best to provide an outstanding service to please you in a timely fashion. Though we strive to minimize the time, we cannot be liable for inconvenience due to delays or tardiness.

 

Tardy policy

Customers are encouraged to call in tardiness at least one hour in advance. If the customer shows up late, he may experience a delay in her service starting.

 

Hair Selection

We carry handpicked quality hair extension and imported genuine human hair and encourage you to purchase one of our hair. However, you may bring your own hair, up to you.

 

Natural Hair Care and Textures

For any type of braids, the price may be increased if your hair is too short or too long.

To accommodate those who may have a sensitive scalp or suffer from any hair deficiency, Bintou’s Braids Weaves, & Others will let you know which hairstyles that may hurt or irritate the scalp.

 

Payment Policy

For security reasons, we expect to be paid at least halfway through you being serviced. You may only pay in CASH or by DEBIT CARD (Visa, MasterCard only). We do have a surcharge of $3.00 if you wish to pay by debit card.

 

Refund Policy

We do not offer refunds on any hairstyle or refunds on product purchases.  Only exchanges are allowed for products.

 

Children & Accompanying Parties

For safety and convenience, we encourage our customers to please limit the number of guests to one. For the safety of your children, we do not advise you bring them, except if being serviced.

For the privacy of our female clients, we ask men who are not being serviced to please make arrangements to wait for their party at a different location.

 

Tobacco, Alcohol and Others substances

In respect of the state laws and county ordinances, we advise our customers to abstain from using alcohol, cigarettes, or any other unlawful substance while on our premises.